Frequently Asked Questions

Discover how Austral Accountants can help you consistently and find out what makes them effective.

Frequently Asked Questions about accountants in Brisbane Australia
faq about austral accountants in brisbane
What services do Austral Accountants provide?

At Austral Accountants, we offer comprehensive assistance with your initial business setup. Drawing on our extensive experience in business structuring, our team can guide you through various options, from single company registration to intricate business structures encompassing multiple entities. Begin the process by scheduling an initial consultation with one of our senior accountants, who will assess your needs and recommend the most tax-efficient business structure.

What services are available for small businesses?

Austral Accountants caters to all your small business’s accounting and taxation requirements, including:

– Business Tax Returns and Financial Statements
– Business Activity Statements Lodgment
– Bookkeeping
– QuickBooks and Xero Training

We’re dedicated to ensuring your business operates smoothly year after year.

Will I receive assistance when transitioning from my current accountant?

Rest assured, the transition is hassle-free. Upon your approval, we will contact your previous accountant to facilitate the seamless transfer of your files to us. We’ll pick up where they left off, minimizing any downtime. It’s a straightforward process.

I'm located outside of Brisbane and its suburbs. Can you still assist me?

Absolutely! While our Queensland headquarters are based in Brisbane City, and we have offices in Victoria, we welcome walk-ins, and our expertise extends nationwide. Thanks to technologies like Xero, we can efficiently assist clients regardless of their location.

What records do you need to prepare my tax return?

What records do you need to prepare my tax return?
Our team will provide you with a checklist at the appropriate time. If you use a cloud accounting package such as Xero or QuickBooks, you can grant us direct access to your data from the software.

My business tax return is overdue. What is the turnaround time?

The turnaround time largely depends on the information you can provide us promptly. Overdue tax returns can create significant pressure, but our team will work diligently to complete it to the highest standard as quickly as possible. With all the necessary information readily available and your prompt responses to our queries, we can typically resolve it within a few weeks to achieve the best possible tax outcome.

What are your office hours?

Our office hours are Monday to Friday, from 9am to 5pm.

Is an appointment necessary?

While we recommend scheduling an appointment during the tax season, if your schedule doesn’t permit, feel free to ask for our checklist and forward your information for processing.

What information should I bring?

The information required depends on the service you seek assistance with. We’ll supply you with a list of the necessary documents and details prior to our meeting.

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Which accounting software package suits me best?

Since every business is unique, there’s no one-size-fits-all accounting software. Many of our clients prefer Xero or QuickBooks, while some opt for MYOB. Our accountants can discuss the advantages of each software solution with you.

Can you handle multiple years' tax returns simultaneously?

Yes, we can prepare and lodge all past years’ returns in one go. The current year’s refunds will be processed within the usual timeframe, but you might experience a slight delay in refunds from previous years, as they come from the ATO.

Is it possible to utilize cloud accounting?

Absolutely! We specialize in cloud accounting packages and can recommend the most suitable one for your business. We can set it up, provide training, or manage it entirely for you. Our packages often include monthly fixed fees, offering clarity on your expenses.

Do I have an obligation to file a tax return?

The necessity to lodge a tax return varies based on individual circumstances, including age, income, and expenses. To determine whether you need to file one, don’t hesitate to reach out to Austral Accountants for guidance and clarification.

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